Program Administrator - Training Center in Washington, DC at The GW Medical Faculty Associates.

Date Posted: 7/15/2020

Job Snapshot

Job Description

Position Summary

Responsible for the operations of the Department of Emergency Medicine’s GW Training Center, including course registrations, stock inventory, account management, financial accounting and marketing.

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.

  • Lead representative to all client and potential client organizations of the GW Training Center.

  • Responsible for marketing and sales of medical education courses and servicing of existing and new Training Center client accounts.

  • Draft training proposals and present pricing structures in a timely manner for existing and potential clients.

  • Monitor and stay abreast of technological, reporting and operational changes imposed by accrediting bodies for courses offered at the GW Training Center.

  • Monitor and perform day-to-day operations of the GW Training Center to ensure that policies and procedures are being followed, that goals and objectives are met, and that services and projects are being accomplished efficiently and effectively; taking corrective action as necessary

  • Provide feedback to instructors and peers following review of submitted paperwork to promote quality improvement and program efficiency

  • Issue and distribute formal certification and CME to participating clients who meet verified standards as set forth by the accrediting bodies of various curriculum and the GW Training Center.

  • Collaborate to develop and implement the goals, objectives, policies, procedures and work standards for the GW Training Center program; interprets and comply with all applicable federal and state regulations.

  • Manage social media, electronic storefront and other digital marketing to keep the GW Training Center profile contemporary and publish content which promotes the mission of the organization.

  • Manage scheduling and prioritize usage of Training Center space, common areas and equipment

  • Represent the GW Training Center in communications with other departments and institutions; serve as a Training subject matter expert for a variety of public, business and community groups and organizations; foster collaborative working relationships to the benefit of the GW Training Center, the Department of Emergency Medicine and the Medical Faculty Associates.

  • Utilize available program resources; review and evaluate service delivery, execute changes in operations to ensure maximum effective service provision; assist in developing new program function elements, including researching, compiling and analyzing supporting data.

  • Maintain online data management and accounting software for real time account management, billing and logistical coordination purposes.

  • Track course supplies and reorder consumables as needed in a timely manner, to include products for direct client distribution and their associated supply lines.

  • Coordinate program-specific financial records, including creating, processing and submitting invoices and compiling monthly and yearly financial data for review.

  • Assist in general course preparations and/or teaching as needed

  • Assist with the creation of the quarterly newsletter and annual Training Center updates for instructors to ensure regular communication with internal stakeholders

  • Teach at minimum, one BLS level course per week, including weekend/evening hours as needed

  • Assist with mandatory instructor monitoring according to current level of certification as an instructor

  • Perform other duties of a similar nature or level.



  • Bachelor’s Degree required. Currently NREMT Basic or higher clinical certification in good standing required.

  • Current American Heart Association BLS or other CPR Instructor certification in good standing preferred.


  • The selected candidate must have one to three years of relevant experience in computer-based spreadsheets, financial computer software and MS Office applications. 

  • Familiarity with Quickbase archiving software and Quickbooks accounting software preferred.  Must maintain a professional and customer-focused demeanor at all times. Strong organizational skills are required.

  • EMS provider and/or instructor certification preferred. 

  • Must understand medical terminology and be computer literate.