Senior Director of Quality and Safety in Washington, DC at The GW Medical Faculty Associates.

Date Posted: 2/12/2021

Job Snapshot

Job Description

Position Summary

The Senior Director of Quality and Safety will work in the ambulatory setting on both quality improvement and patient safety activities as well as managing and consulting on initiatives that deliver high quality care and patient safety. The Senior Director of Quality and Safety manage the collection and analysis of data related to quality of care and patient safety, facilitate and lead quality improvement and patient safety activities that align with the population health and patient safety initiatives of the Medical Faculty Associates (MFA).  The Senior Director of Quality and Safety will lead a Care Navigation team that works with specific populations of patients to improve care coordination and preventive and chronic disease management.  The Senior Director of Quality and Safety will participate in data preparation for both internal and external reporting, as well as review, analyze and score patient safety events reported through MFA’s event tracking system. 

Essential Duties and Responsibilities include the following. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.


  • Coordinate development of a comprehensive quality improvement plan for MFA practices.
  • Implement the quality improvement plan through individual and team efforts to improve quality performance metrics.
  • Manage the MFA Care Navigation team
  • Collect and tabulate data and prepare reports on quality indicators.
  • Assist with Medicare and other incentive programs’ data reporting.
  • Facilitate and/or participate in performance improvement teams.
  • Participate in development of outcome measures and benchmarks for services.
  • Collaborate with the patient experience team on initiatives to improve patient satisfaction.


  • Perform organizational safety reviews and lead initiatives to improve both system-level and department-level safety.
  • Partner with the Clinical Risk Management team to identify and address areas for systemic improvement that arise from patient safety events or from safety reviews.
  • Coordinate with the Clinical Risk Management team to assist with patient safety event review, analysis, scoring and preparation of SBAR reports, when requested by the Patient Safety Officer.


  • Current, unrestricted RN license in DC required.
  • Quality improvement degree or certification is required.
  • Proficiency with electronic medical record system usage required. EPIC experience is highly preferred.
  • Proficiency in using Microsoft Word and Microsoft Excel.


  • MSN preferred, with a minimum requirement of a BSN;
  • Degree or certification in quality improvement or patient safety is required.


  • 3+ years of nursing experience, including 2 years of quality improvement experience and/or risk management required.