Job Description

Position Summary

Manages and oversee all aspects of departmental administration, academic and non-academic, including financial, faculty affairs, credentialing, scheduling, residency, human resources and new clinical service lines/offerings for a large department. Provide leadership and management when coordinating these activities; collaborates with Department Chair, Executive Director and other members of the Medical Faculty Associates (MFA) administrative team in achieving the goals and objectives of the department and organization.

Essential Duties and Responsibilities include the following.  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Other duties may be assigned.

• Provides leadership and general management of core department operations, overseeing the day to day activities.

• Responsible for the development and management of new services lines that utilizes the MFA’s electronic health record’s system and other front-end ambulatory systems to ensure a seamless and efficient process.

• Responsible for financial performance at multiple clinical sites working in collaboration with the Department’s Financial Manager

• Provides oversight for the department’s academic and research programs.

• Responsible for producing and regularly generating reports and analytics to assess all aspects of department operations to include provider productivity reports.

• Provide oversight for department’s revenue cycle working in collaboration with Department leadership and nThrive leadership. Will liaise directly with nThrive and the individual hospital/s as needed for issues related to registration or the transfer of data between systems.

• In collaboration with the Department leadership will develop, revise and implement standard operating procedures and/or work flows, which may apply to all aspects of department operations.

• Manages the human resource functions for staff including hiring, performance evaluation, counseling, terminations, promotions, wage/salary adjustments, disciplinary decisions and grievance procedure; manages, in collaboration with the Department Chair, the logistics of administrative human resource functions for staff; assists in the development and implementation of programs designed to retain staff and enhance team work among working groups; oversees clinical payroll activities.

• In collaboration with the Department leadership will assist in the development of new business and service lines for the department to include developing proformas, financial analysis and the establishment of new procedures and workflows.
• Prioritize workload demands, establishing productivity expectations, and cross covering functions within and across areas as needed in the Department.
• Continuously develops, reviews, implements and re-assesses plans for achieving the goals and objectives of the department consistent with the strategic plan and changing needs of the MFA.
• Assists staff, physicians and patients with resolution of problems at the team level whenever possible.
• Participates in meeting identified quality assurance objectives.
• May take on interim duties for the Executive Director in his/her absence.

 Other Related Duties:

• Maintains fluency in EHRs (MFA and Hospital/s) and Practice Management Systems.
• Maintains knowledge of regulatory requirements.
• Participates in MFA wide committees and training programs as necessary.
• Performs other work-related duties as necessary  

Qualifications

Education            

• Master’s degree in Health Care Administration or Business Administration is highly desired;  Bachelors Degree in Business Administration or related field is preferred.

 Experience         

• Three to six years of progressive management experience to include managing a medical practice is necessary.
• Experience in Emergency Medicine, Urgent Care or hospital-based specialties is a plus.
• Strong communication and organizational skills are necessary.